Total Years of Experience : 4 yr Relevant years of Experience: 2-3 yr Mandatory Skills for screening (Limit to top 5 and include version): Knowledge of business and financial process/metrics for use in driving key performance indicators. Familiarity with O365 tools and applications like Sharepoint, Excel Familiarity with integration PaaS tools like Workato Familiar with CRM such as Salesforce with 2 yrs of experience in an administrative capacity Good to have (Not Mandatory): Experience: Stronganalytical and critical thinking skills. Familiarity with Sales Incentive Applications such as SPIFF Excellent communication skills both written and verbal. Detailed Job Description : As a Salesforce Systems Administrator you will have the opportunity to administer a wide variety of platforms and technologies. This position will be responsible for ensuring the Salesforce SPIFF environment’s reliability, availability, scalability, and performance using a variety of monitoring as well as ensurethe data sources are ready for processing. In this role, you will be responsible for internal customers. This position is expected to have a solid understanding of computer science, networking fundamentals and conscientious work habits. Your focus will be on delivering results that can be implemented quickly and used by our 100s of sales, finance and other leaders that leverage this tool. Review and resolve escalated customer support tickets. Provide training, documentation, and guides to improve the ability to serve the customer. Participate in large collaborative projects, including migration between legacy file processing modernization into integrations, implementation of projects from roadmaps and other projects as assigned Take ownership of systems and system connectivity issues (as part of a team) and work with all relevant parties to determine a strategic approach to resolution. RTH-Y.