We are seeking a highly experienced Senior Oracle S2P Functional Lead with minimum 8+ years of strong hands-on expertise in Oracle S2P (Source-to-Pay) modules to manage client needs and provide comprehensive, high-level support. The ideal candidate will have extensive in-depth knowledge of Oracle Procurement and a proven track record of successfully managing complex client requirements. They will be skilled in coordinating across multiple stakeholders and ensuring the seamless delivery of timelyand effective resolutions Key Responsibilities: • Provide ongoing functional support and issue resolution across Oracle S2P modules including: o RSSP (Requestor Self Service Procurement) o Purchasing o My Receipts (New) o Supplier Portal o Receipt Accounting o Sourcing o Procurement Contracts o Supplier Qualification Management (SQM) • Perform root cause analysis and provide timely resolutions for incidents, service requests, and enhancement tickets. • Support Oracle quarterly patches and release updates, including impact analysis, regression testing, and deployment support. • Configure and maintain integrations including Oracle Business Network (OBN) and Punchout catalog setups. • Work closely with business users to understand ongoing requirements and propose system optimizations. • Analyze and work on enhancement requests based on business requirements, ensuring that system improvements align with client needs and are delivered efficiently • Continuously assess processes and systems to identify opportunities for service improvements, focusing on increasing efficiency, reducing downtime, and improving user satisfaction. • Document functional designs, support SOPs, and knowledge base articles for repeatable issue resolution. • Ensure SLA adherence for all support activities and maintain high customer satisfaction. • Coordinate with Oracle Support (SRs) for unresolved product issues and follow through to closure. • Monitor and improve performance of the procurement modulesby analyzing usage patterns and pain points. • Guide and mentor junior team members / other offshore support staff as needed. • Configure and support integrations including Oracle Business Network (OBN) and Punchout catalog setups. • Guide OBN admin for their respective action for OBN maintenance. • Guide Business to manage trading partners in OBN. RTH - Y - U2XJCT