Total Yrs of Exp - 5 to 7 yrs Relv Yrs of Exp - 5+ yrs Mandatory Skills - Unix/Linux Admin experience, Good Communication, Willing to work in US shift on rotation basis, Production Support exp. Very good communication skills and willingness for working in shifts including night shift (Rotational shift) is required. Nice to Have - ITIL, BBX Detailed JD: Minimum 5-7 years of working experience Basic working knowledge of Unix/Linux commands and shell scripting Experience in application support, infrastructure monitoring, or technical helpdeskFamiliarity with incident management tools (e.g., ServiceNow, Jira) Familiarity with Dynatrace tool Strong communication and customer service skillsAbility to follow standard operating procedures and escalate appropriately Note - Resource needs to ready for F2F Intv at IBM location based on account request and Day 1 reporting from DOJ. - IBMFG2JP00002104