RTH - Y No of Position - 1 Sector - Distribution Total Years of Experience - 5+ Relevant years of Experience 2+ Mandatory Skills BeyoundTrust Good to have (Not Mandatory) CyberArk Detailed Job Description Provide day-to-day BAU (Business As Usual) operational support for BeyondTrust Password Safe, BeyondTrust Privilege Remote Access. Monitor PAM solutions and resolve incidents, service requests, and change requests related to privileged access and endpoint privilege management. Troubleshoot and resolve issues with user sessions, password vaulting, session recording, policy enforcement, and privilege elevation. Onboard and maintain privileged accounts, systems, and applications in BeyondTrust platforms. Perform health checks, log reviews, and ensure compliance with security baselines and audit requirements. Support user access reviews, role mapping, account discovery, and periodic recertifications. Collaborate with infrastructure, security, and application teams to manage integrations and support use cases involving PAM. Maintain technical documentation, including operational procedures, configuration guides, and troubleshooting runbooks. Participate in patching, upgrades, and DR testing for PAM systems. Support audit and compliance efforts by providing access logs, activity reports, and platform configurations. Ensure alignment with ITIL processes (Incident, Problem, Change Management). Band (Flexible till which band) 6B to 7A Shift timings if any Open for General and second shift Location Any T1 Location Client Interview (Yes/No) No - IBMFG2JP00017793