RTH - Y. sector - Public."• Proven track record of managing large-scale, complex IT transitions (e.g., cloud migrations, ERP rollouts, infrastructure upgrades). • Define, plan, and manage the transition of new or changed IT services into production. • Develop transition strategies, frameworks, and roadmaps in line with ITIL best practices. • Coordinate with project managers, service owners, and technical teams to ensure readiness. • Ensure proper risk assessments, impact analysis, and rollback strategies. • Establish release governance processes and enforce compliance. • Ensure that service documentation (runbooks, SOPs, FAQs, technical guides) is complete and accurate. • Drive knowledge transfer sessions from project teams to operations/support teams. • Act as the bridge between project delivery teams and operations. • Engage with senior stakeholders to manage expectations, risks, and escalations. • Provide clear communication on service transition progress, issues, and readiness. • Drive process improvements for transition, release, and deployment management. • Measure and report KPIs (deployment success rate, incident volume post go-live, transition timelines). • Mentor and guide junior transition managers or coordinators."Num of position - 1.Location - Bangalore, Pune. - IBMFG2JP00015049