Description: RTH-Y Sector – Industrial Note: Day 1 reporting post OB Candidate Band will be count as per their relevant experience. We will not entertain lesser experience profile for higher band. Mode of Interview: Face to Face (Mandatory). ***JOB DESCRIPTION***..Platform development Experience  Full lifecycle implementation experience in key ITSM modules (Incident, Problem, Change, Service Catalog) and Customer Service Management (CSM)  experience in working large scale CRM systems. ServiceNow Knowledge - IBMFG2JP00004257