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Renji Mathew
IT Infrastructure Generalist
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Renji Mathew

Renji Mathew

IT Infrastructure Generalist

Successful Projects - Workplace X Webflow Template

Verified Expert

Organization
Proso AI Technologies Pvt Ltd
Location
India
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About

Renji Mathew is a seasoned IT professional with over 20 years of experience in IT infrastructure technologies. His industry expertise spans IT services, IT-enabled services (ITES), Banking, Financial Services, and Insurance (BFSI), as well as Manufacturing Organizations.


Renji has a deep proficiency in Microsoft technologies, including Windows Servers, Hyper-V, VMWare, Exchange, Data Protection Manager, Office 365 and Intune. His expertise extends to Azure Infrastructure-as-a-Service (IAAS) operations, where he has played a key role in optimizing cloud-based solutions for enterprises.


With a strong background in IT infrastructure management, Renji has successfully led multiple technical project implementations and large-scale migrations for multinational organizations. His ability to design, execute, and manage complex IT operations has contributed to enhanced system efficiency and security across various business environments.


Beyond his technical expertise, Renji has a keen focus on productivity, efficiency, and process improvement. His strategic approach to IT infrastructure ensures seamless business operations, cost optimization, and enhanced performance. His ability to align technology with business objectives makes him a dependable asset in the ever-evolving IT landscape.

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Skills

Active Directory, Microsoft Azure, Virtualization, Office 365, VMWare, Windows Server Administration, Intune, System Administration, Backup Technologies, Azure IAAS
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Projects

Projects

Accelerated Desktop Deployment (TCS Corporate – Internal)

September 2004 - May 2005

  • Led the automated migration of machines from Windows 2000 Professional to Windows XP Professional across TCS sites.
  • Conducted thorough testing and troubleshooting to ensure a smooth transition with minimal disruptions.
  • Planned and coordinated the phased rollout, optimizing deployment strategies for efficiency and accuracy.
  • Utilized the internally developed migration tool, migXPress, to automate and streamline the upgrade process.
  • Ensured system stability post-migration by validating configurations, resolving compatibility issues, and providing necessary support.

Projects

Corporate Active Directory Services (TCS Corporate – Global)

June 2005 - May 2006

  • Led the planning and implementation of Active Directory domain migration, ensuring a seamless transition with minimal disruption.
  • Managed Active Directory maintenance, including group policy creation and optimization to enhance security and compliance.
  • Oversaw ITIL-based incident, problem, and service level management to improve system reliability and service delivery.
  • Planned and coordinated corporate-level initiatives such as Enterprise Service Management (ESM) policy rollout.
  • Facilitated DHCP consolidations to streamline network management and improve operational efficiency.

Projects

Ultimatix Datacenter (TCS Corporate – Internal)

June 2006 - March 2008

  • Managed domain consolidation, including planning and implementation, to streamline server infrastructure and improve efficiency.
  • Oversaw server maintenance, monitoring, and consolidation to ensure optimal performance and availability across TCSL locations.
  • Provided remote support for projects, troubleshooting server-related issues and ensuring seamless operations.
  • Coordinated application architecture at the server level, ensuring alignment with business and technical requirements.
  • Led ITIL-based availability management and corporate initiatives, including the rollout of Enterprise Service Management (ESM) policies.

Projects

Onshore Delivery Centre Setup (TCS - Legal & General)

March 2008 - October 2008

  • Led the setup of two TCS Delivery Centres for the client, Legal & General, in the UK, ensuring seamless infrastructure deployment.
  • Managed end-to-end data centre implementation, including planning, resource allocation, and execution to support business operations.
  • Oversaw the migration of applications to a VMware VDI environment, ensuring a smooth transition with minimal disruption.
  • Maintained and monitored server infrastructure to ensure optimal performance, security, and compliance with business requirements.
  • Facilitated business migration activities, coordinating with stakeholders to ensure successful transition and operational continuity.

Projects

Equifax Offshore Delivery Centre (TCS - Equifax ODC)

October 2008 - February 2011

  • Managed Level 2 and Level 3 support for desktop and application rollout, ensuring smooth deployment, troubleshooting, and user assistance.
  • Provided advanced technical support to resolve complex system and application issues, minimizing downtime and enhancing user experience.
  • Led system engineering activities, focusing on optimizing configurations, automating tasks, and improving system performance.
  • Utilized automation tools like AutoIt to streamline repetitive processes, reduce manual intervention, and increase operational efficiency.
  • Collaborated with cross-functional teams to implement best practices, enhance IT service delivery, and drive continuous improvement initiatives.


Projects

KPMG India Operations

February 2011 - April 2013

  • Managed Exchange 2003 messaging services and backup operations across KPMG India and KPMG Global Services, ensuring system availability and performance.
  • Led server management at the Mumbai Data Centre, overseeing server consolidation, VMware administration, patch management, and change implementation.
  • Implemented Managed Print Services in collaboration with Canon engineers, resulting in significant cost savings and enhanced secure print solutions for users.
  • Oversaw Global Identity Management system migration and process enhancements, ensuring a seamless transition to IID v3.
  • Successfully executed POC and implementation of Symantec Backup Exec 2010 R2, training teams on backup processes, server agent configuration, and job scheduling.

Projects

Messaging-Operations (KPMG India/KPMG Global Services)

April 2013 - December 2018

  • Managed Messaging Services (Exchange 2010), Disaster Recovery (DR), and Backup operations across KPMG India and KPMG Global Services.
  • Successfully migrated Exchange databases and servers from EMC to NetApp Storage and transitioned Exchange backup from SCDPM to Commvault, including Proof of Concept (POC), migration, and ongoing maintenance.
  • Led two Exchange 2010 capacity upgrades, increasing the total hosted mailboxes to 20,000, while restructuring the environment to align with technical requirements.
  • Completed the migration of Exchange 2003 to Exchange 2010, ensuring a seamless transition with minimal disruption.
  • Implemented SCDPM 2012 for efficient backup management of Exchange databases, enhancing data protection and recovery capabilities.

Projects

Managed Services, IBM - Pelsis Group Client

July 2020 - July 2023

  • Led the migration of IT services from multiple site vendors to IBM, ensuring a seamless transition and service continuity.
  • Managed end-to-end IT operations support, including desktop support, server administration, and backup management.
  • Provided infrastructure support for Azure IaaS, optimizing cloud resources and enhancing system reliability.
  • Oversaw Office 365 support, ensuring smooth collaboration, security, and productivity across the organization.
  • Streamlined IT processes through centralization, improving efficiency, standardization, and overall service delivery.

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Work experience

Senior Consultant

Proso AI Technologies Private Limited - July 2020 to Invalid Date

Worked as an assigned contractor for IBM UK, contributing to various client projects by providing technical expertise, project support, and innovative solutions. Collaborated with cross-functional teams to analyze business requirements, develop strategies, and implement technology-driven solutions that aligned with client objectives. Played a key role in ensuring project deliverables met quality standards, adhered to industry best practices, and were completed within defined timelines. Engaged with stakeholders to address challenges, optimize workflows, and enhance overall efficiency. Demonstrated strong problem-solving skills and adaptability in a dynamic work environment, supporting IBM UK in successfully delivering impactful solutions to their clients.

Manager IT

KPMG India - February 2011 to December 2018

Served as the Project Lead for Exchange Operations at KPMG India and KPMG Global Services, overseeing the management, implementation, and optimization of email and messaging infrastructure. Led a team responsible for ensuring the seamless operation, security, and efficiency of Exchange services across the organization. Collaborated with cross-functional teams to address technical challenges, implement best practices, and enhance system performance. Played a pivotal role in planning and executing upgrades, migrations, and process improvements to align with industry standards and business requirements. Engaged with stakeholders to provide strategic guidance, troubleshoot issues, and ensure compliance with organizational policies. Demonstrated expertise in managing large-scale email environments, driving operational excellence, and delivering reliable solutions that supported business continuity.

IT Analyst

Tata Consultancy Services - September 2004 to February 2011

Worked within Corporate IT, playing a key role in the establishment and management of Offshore Delivery Centers (ODCs) while also contributing to various client projects. Led the setup and operationalization of ODCs, ensuring seamless integration with global teams, optimizing processes, and implementing best practices to enhance efficiency. Collaborated with internal and external stakeholders to define strategies, manage resources, and align IT infrastructure with business objectives. Additionally, contributed to client projects by providing technical expertise, overseeing project execution, and ensuring timely delivery of high-quality solutions. Played a vital role in streamlining IT operations, improving service delivery, and driving innovation to support business growth.

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Education

Bachelor Of Engineering - Industrial Electronics

Fr. Conceicao Rodrigues College of Engineering - September 1999 - June 2002

Diploma in Engineering

St. Xavier's Technical Institute - July 1996 - June 1999

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Certifications

Microsoft certified server administrator 2012

Itil v3 foundation

Vmware certified professional

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Visa and Work permits

Renji Mathew

is available