Pankaj M.

About

Seasoned Dynamics 365 (D365) Consultant with a proven track record in the implementation and customization of D365 solutions across diverse industries. Demonstrated expertise in streamlining business processes, improving efficiency, and facilitating seamless integration. Collaborative team player dedicated to delivering customized solutions aligned with organizational goals. Committed to ensuring successful D365 implementations for clients

Skills

Project Management

Microsoft Dynamics 365

Work experience

Dynamics 365 Consultant

Proso.AI Technologies Pvt Ltd- October 2023-Present‍

Work closely with clients to understand their business objectives and requirements.
Conduct thorough needs analysis and design tailored Dynamics 365 solutions to address specific challenges.
Lead and participate in the deployment of Dynamics 365 applications, including Sales, Customer Service, Finance, and Operations.
Customize and configure Dynamics 365 to align with client processes and requirements.
Provide strategic guidance on best practices for optimizing Dynamics 365 implementation and usage.
Develop workflows, plugins, and integrate Dynamics 365 with external systems.
Oversee data migration, ensuring data accuracy and a smooth transition between systems.
Deliver comprehensive training to end-users and create clear documentation to drive system adoption.
Identify and resolve technical issues related to Dynamics 365 applications efficiently.
Keep up to date with new Dynamics 365 features, updates, and industry trends to continuously improve solutions.