Mansi Gusain

Projects

Integration of third-party applications to build powerful agents in Trivago

April 2024 - September 2025

• Tool Integration: Integrated Trivago’s copilot with essential tools like Outlook, Google Calendar, JIRA, Confluence, GitHub, and Slack via agents to automate multiple tasks.
• OpenAPI Schema Development: Designed comprehensive OpenAPI schemas to ensure smooth API accessibility for users.
• Secure Authentication: Implemented advanced authentication mechanisms, including basic authentication and OAuth, to ensure secure operations.
• API Customization: Tailored APIs to align with response and operational requirements, ensuring adaptability and user-centric design.
• Enhanced Copilot Capabilities: Enabled the copilot to send and read emails and calendar events, summarize and create JIRA tickets, manage Confluence data, navigate GitHub repositories, and interact with Slack messages efficiently.
• Improved AI Proficiency: Strengthened the copilot’s AI-driven integration, enhancing collaboration and efficiency within Trivago’s ecosystem.

Projects

Happy Hook web app with backend in Python and frontend in React

January 2023 - March 2023

• Frontend Development: Developed the frontend of the Happy Hook web application using React to ensure a seamless loan disbursement process.
• Component & API Integration: Built reusable components and integrated APIs with the backend in Python for smooth data exchange.
• Third-Party Integrations: Integrated external services like DigiLocker and Razorpay to enhance application functionality.
• Styling & UI Design: Utilized Bootstrap to design and style the application for a responsive and user-friendly interface.
• Business Website Development: Developed the business campaigning websites for Happy and its parent company, Arth Digital, using WordPress.

Projects

MindMitr Mobile App: Powered by GPT-4o, WhatsApp based AI mental health coach

November 2023 - August 2024

• AI-Powered WhatsApp Chatbot: Developed an AI application using OpenAI APIs that enables customer engagement via WhatsApp.
• Twilio Integration: Integrated Twilio's WhatsApp Messaging API, allowing customers to initiate conversations with a WhatsApp business account.
• Intelligent Response System: Designed the app to provide AI-driven, ChatGPT-like responses to customer inquiries in real time.
• Development & Configuration: Set up a virtual development environment and configured Twilio Sandbox for WhatsApp.
• Backend Setup: Configured FastAPI as the backend and used Pyngrok to expose the FastAPI localhost to the internet, enabling communication with the Twilio API.
• Webhook & API Logic: Implemented Twilio webhooks and OpenAI logic for seamless message exchange, ensuring efficient and accurate customer interactions.

Projects

Development of Ruby based connectors for Workwall on Workato

June 2023 - October 2023

• API Development & Implementation: Successfully developed and implemented WorkWall's APIs on Workato using the Ruby SDK connector template.
• Connector Utilization: Created custom Ruby-based SDK connectors for seamless integration between WorkWall and Workato.
• Automation with Workato Recipes: Designed Workato recipes to automate key events such as job posting and fetching job details within WorkWall.
• Application Integration: Gained experience in building and integrating APIs to enable smooth communication between WorkWall and other applications.
• Scalable Architecture: Developed a scalable information-sharing architecture, enhancing WorkWall’s automation and integration capabilities.

Projects

Workato Integration between Salesforce and Work Wall APIs to synchronize the Opportunities

June 2023 - October 2023

• Integration Development: Built an integration between WorkWall and Salesforce using Workato to ensure seamless data flow.
• Automated Data Synchronization: Enabled automatic creation and updates of Work in WorkWall to reflect in Salesforce opportunities in real time.
• Data Mapping & Transformation: Implemented intricate data mapping, trigger conditions, and conditional actions for accurate and efficient data synchronization.
• Advanced Formula Utilization: Used variables, lookup tables, and advanced formulas to transform data based on platform-specific requirements.
• Enhanced CRM & Marketplace Connectivity: Improved connectivity between WorkWall and Salesforce, ensuring consistency and efficiency in customer relationship management.

Bachelor of Technology- Electrical and Electronics Engineering

National Institute of Technology, Srinagar, Uttarakhand - August 2018 - May 2022

Ai agents with crewai

Workato automation –i

Workato automation- ii-

Workato advanced automation- iii